Employing a Professional Corporate Real Estate Group
May 11th
Not every traditional commercial real estate brokerage company can sustain a corporate services group. However, for a commercial real estate company to employ a corporate services group, a company must be customer driven and not transaction oriented. The desire to build a relationship with a corporation is essential to the success of any CSE group. The combination of strong central management of the client’s requirements coupled with unparalleled knowledge and expertise in local markets is critical to providing the highest level of performance possible. Each client has a specific Corporate Service Executive (CSE) to meet his or her needs. The CSE is the sole source of accountability and is fully empowered to ensure top quality performance by all team members on every assignment for the client. The CSE works closely with the client to create the short and long-term plans required to exceed client expectations.
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Corporate Services Add Value to Corporations Around the World
May 11th
We have all heard of corporations that for whatever reasons have undergone right sizing or re-engineering themselves. Consequently one of the first departments to become affected by this activity is the corporate real estate department. Customers and clients are demanding better and a more wide variety of services inside as well as outside the local marketplace. Global and virtual real estate departments are fast becoming the rule rather than the exception. Corporate Services has been identified as a key component to sustaining relationships around the world. A Corporate Services Group develops and manages client relationships, and ensures delivery of global advisory and transaction management services to corporate clients.
Corporate services can mean different things in different situations. Simply, Corporate services have been defined as those services required by corporations and fulfilled by a professional commercial real estate service provider that adds shareholder value. By engineering a Corporate Services model you are actually providing single source access to managers of large, geographically diverse real estate portfolios and requirements. The Corporate Services approach is focused on long-term customer service and managing tens or hundreds of projects simultaneously. A Corporate services team becomes the extension of the corporate real estate department without the financial burden of becoming an employee. A Corporate services team is only compensated when they perform the necessary and predetermined functions that are aligned with the corporation’s goals and objectives.
Value of Relationships in Commercial Real Estate
Apr 28th
When faced with a commercial real estate world who’s glass appears to be half empty it has been unique to try and fill those glasses with small but continuous doses of commercial property reality.
It seems odd to me that people who depend upon relationships to succeed in this industry continue to slander the very elements that would help them and their clients back on their feet. Too many practitioners would rather wallow in the dark world of the main line media instead of feeding their customers and clients doses of real positive defensible facts that our markets are getting better every day.
While it is true that our customers and clients need us in good times and in bad, perpetuating the doom and gloom when there are alternatives is doing a severe disservice to the public. By utilizing proven strategies the successful professional will find ways to sustain and support their clients no matter what state the economy is in at the current time.
Time and time again commercial real estate practitioners will allow the structure of a deal stand in the way of what could prove to be a long term relationship. This gives the impression that the agent really doesn’t care about the client and only about their commissions. By giving some thought to the goals and objectives of the client the agent has the opportunity to become part of the clients trusted inner circle, a confidant, a friend for years to come.
